Modern software teams ship fast, run distributed systems, and learn through incident reviews. Root cause analysis (RCA) turns an outage, a recurring defect, or a failed release into durable improvements in reliability and delivery confidence. This guide walks through a practical RCA workflow for software bugs and project failures, then shows how PRIZ supports the work from evidence capture through implementation planning. What RCA means in software development In software operations, RCA typically lives inside an incident postmortem: a written record of the incident, its impact, the actions taken, the root cause(s), and the follow-up actions that prevent recurrence. That…