As a matter of fact, we have already discussed the definition of a problem statement in our previous post “How to define a problem statement?”
Since we received a lot of comments and questions regarding the difference between failure and problem, we decided to repeat the explanation and add a clear example.
Here, we want to emphasize that failure can cause a number of problems. In addition, each problem may be different for different people.
Again and again, do not confuse failure with a problem. A problem can be solved while failure cannot be fixed.
A single failure can cause a number of problems.
Let take a power outage as an example of a failure.
So, the picture below shows how the single failure results in different problems:
|John cannot watch a football match
|Use his cellphone as a “hot spot” for PC if the batteries are charged
Watch recorded version when power returns
|Dolly cannot charge her cellphone and she can’t use WhatsApp
|She will participate in WhatsApp conversations later on
|Joe and Kate cannot use Skype
|Use a cellphone for Skype connection
Use a cellphone as a “hot spot” for PC
|Steve cannot read a book
|He will read the book later when the power returns, but he can use this time to think
|Mathew cannot cook
|He can go to a restaurant or coffee shop or visit his friends
|Judy and Bob are on their honeymoon. They have no problem.
|No solution is needed
It is important to point, that a problem refers to a person.
So, let’s take a look at another example: Plant or People
Everyone knows, the power outage affects a production plant. All equipment stopped, no possible production. Can we say that the plant has a problem? No, we can’t. A production plant cannot have problems. A plant or any organizations are not capable of having problems. Only people that are responsible for the plant production capabilities may have problems.
Hence, The main attribute of failure is that a failure cannot be fixed because it is not related to a person, while a problem is, therefore, it can be solved.
Indeed, the problem is not what you see, hear, or feel; the problem is what you should do as a result of what you see, hear, or feel.
Especially, there are two steps to complete in order to create a reasonable problem statement:
So, using both definitions, you can successfully create a proper problem statement. The expected format of the problem statement might be:
“Because of a failure, I cannot do something that I want”
“Because of a failure, I must do something that I don’t want”
First, click on the ORANGE button “ONLINE PLATFORM” to get to the platform.
Hence, you navigate to the LOG IN / SIGN UP page.
Clearly, Log In using your email and password if you already have an account. You can also Log In with your GOOGLE or LinkedIn accounts.
* Please Sign Up if you do not have an account.
The screenshot of the LOG IN or create new account:
After login, you will be navigated to the page of your project. Open your project. You can either take a project from the list of challenges (click “SOLVE A CHALLENGE”) or create a new project (click “+ADD NEW PROJECT”):
In the case of choosing a new project, you will be navigated to a project title page. Insert your Project title into the relevant field and click “CREATE”:
You will be navigated to your project’s tasks wizard. Three tasks will be marked by default. One of them is “Define problem statement” since this is the a creative thinking step mandatory for the problem solving process.
Mark additional options if necessary and click “STAR THE PROJECT”
You will be navigated to the Task Manager page. Complete “Set Tasks Due date” and click “Problem statement”:
You will be navigated to the Problem Statement page. The page purpose is to create problem statement, to define which problem you are going to solve:
Read the explanations and fill in three fields
First field – Describe in details the current situation.
Describe the failure. Definitely, write only facts. No conclusions, recommendations or problem-solving ideas are needed at this step.
Second field – Disadvantages of the current situation. Describe why this situation needs to be changed, fixed, improved.
Third field – Write your Problem Statement.
Then, describe what you need to do different from usual, planned or anticipated due to the occurrence of the failure. Read again and again your descriptions in the fields 1 and 2 and create the problem statement:
Furthermore, after the Problem statement creation choose “Creative Tools” on the left menu choose relevant tools and start to sole your problem:
No doubt, the platform allows as many tools as you deem needed during the project.
Indeed, use the Creative Thinking Platform, solve complex problems and certify your solutions to protect the ownership of your idea.
LOGIN to PRIZ Innovation Platform and start your project.
Answering the question, “Does everyone want to be profitable?”, depends on the goals set by the CEO and executives of the company regarding the desired outcomes from the systems used by the firm to drive profitability. In most cases, it is up to the managers and their engineers to generate profitability from the existing systems that are integral to the organization’s production of products and services. These products and services are then valued by customers, who pay a cost to the company in exchange for them. Challenges and Solutions The challenge that engineers and managers face alike is the complexity…
This article explores the distinction between guessing and thinking as cognitive processes. Guessing involves making quick decisions or forming opinions without substantial evidence, relying on intuition. On the other hand, thinking is a deliberate and evidence-based process that aims for accuracy through careful consideration. The article discusses the disparities in decision-making basis, evidence, reasoning, speed, accuracy, informed decision-making, and engagement of cognitive processes. It emphasizes the significance of thoughtful analysis over guesswork, particularly in engineering and innovation endeavors. The article advocates for embracing thinking processes and utilizing tools like PRIZ Guru for efficient problem-solving and idea generation. Guessing involves making…
RCA thinking is a tool for learning how the system operates and creating solutions to problems.
Problem solving and innovation are often seen as separate concepts, but they are actually closely intertwined. While problem solving involves finding solutions to complex issues, innovation is about introducing new ideas or approaches. Effective problem solving incorporates innovative thinking, whether it’s in designing projects, analyzing data, or collaborating with others. In our modern era, where systems are more complex than ever, problem solving requires a structured and systematic approach. Leading companies like Samsung, LG Electronics, and TSMC have recognized the value of this approach and have achieved success by applying innovative methods. By adopting these practices, businesses can improve operational…
At PRIZ Guru, we understand the challenges engineers face when it comes to finding relevant information to solve complex problems. Hours of searching through countless articles, purchasing resources, and sifting through irrelevant content can be frustrating and time-consuming. How often have you needed just a single paragraph from an article, wasting precious time in the process? We recognized the need for a more efficient solution. That’s why we are thrilled to announce the launch of our expanded AI assistant. With its advanced capabilities, our AI assistant is here to revolutionize the way you work on your projects. Whether you need…
At PRIZ, we are dedicated to accelerating the problem-solving process with the help of our AI assistant. In line with this vision, we are excited to announce a significant enhancement to the PRIZ Platform – the integration of an AI assistant specifically designed to assist in defining problem statements. With this latest development, you now have the ability to streamline the process of building a problem statement, almost putting it on autopilot. While our goal is not to fully automate the process, our AI assistant provides conversational support. It acts as a collaborative participant, engaging in conversations with engineers to…
Have you ever found yourself skipping the creation of a detailed description of the failure and jumping right into solutioning? Don’t worry, we’ve been there too! We are thrilled to announce the release of a new feature on the PRIZ platform that is designed to enhance the quality and completeness of project overviews. With this new feature, engineers and project leads can receive a thorough review of their written background and also get guidance and suggestions for improvement. One of the main problems this feature solves is that many engineers tend to jump straight into solutions without investing enough effort…
This article discusses the importance of using engineering thinking to solve problems in an engineering environment instead of resorting to engineering guessing. It covers the dangers of engineering guessing and the benefits of using engineering thinking. The article also outlines a systematic approach to problem-solving using problem-solving tools and facilitation, such as the PRIZ Innovation platform. Proper documentation, defining the problem statement, identifying root causes, and understanding the process are all essential components of engineering thinking, which is the only way to generate fast and effective solutions. Types of Problems in a Production Environment A healthy and growing production can…